Terms & Conditions
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY, AS THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS AND IN USING THIS WEBSITE YOU ARE DEEMED TO HAVE READ AND AGREED TO THE FOLLOWING TERMS AND CONDITIONS, INCLUDING THE WAIVER AND RELEASE:
The following terminology applies to these Terms and Conditions, Privacy Statement, Disclaimer Notice and any or all Agreements: “Client”, “Member”, “Visitor”, “You”, and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “Our” “We” and “Us” refers to our Company, RIDE NATION Indoor Cycling & Fitness, “Party”, “Parties,” or “Us” refers to both the client and ourselves, as determined by the context of the sentence. All terms refer to the offer, acceptance or consideration of payment necessary to undertake the process of our assistance to the client in the most appropriate manner, for the express purpose of meeting the client’s needs in respect to the Company’s stated services and products, in accordance with and subject to prevailing Bahraini law. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to the same.
RIDE NATION provides a premier indoor cycling experience and this website, www.ridenation.com and the pages contained therein, is intended to describe and promote RIDE NATION’s services. Access to and use of this website, the information offered through this website, and any products or services purchased through this website, are governed by these Terms & Conditions (the “Agreement”). By accessing or using this website or purchasing any products or services, you consent to be bound by this Agreement and acknowledge your consent to abide by its terms. If you do not agree to be bound by this Agreement, you may not use the website or purchase products or services through this website.
Our website, www.ridenation.com, provides users with basic information about us, as well as the ability to book, cancel, and pay for services and products offered at our facilities. The extent of services offered by us is limited to those described on our website, which is hosted in the United States. We reserve the right to add, change, remove or modify the services provided by us as well as the policies under which we operate without notice or obligation.
RIDE NATION’S PROPRIETARY RIGHTS
All content, graphics, code, and software used on or incorporated into this website, and the arrangement or integration of all such content, graphics, code, and software, is subject to copyrights and other proprietary intellectual property rights held by RIDE NATION. RIDE NATION grants you permission to electronically copy and print hard copies of pages from this website solely for your own personal, non-commercial purposes related to your purchase of products and services. Otherwise, except for information for which you have obtained the express and written authorization from RIDE NATION, you may not copy, modify, publish, transmit, distribute, perform, display, or sell any such proprietary information. Any other use of this website or content or information contained in this website is strictly prohibited unless you first obtain the written permission of RIDE NATION.
RIDE NATION, the RIDE NATION logo, and all related marks are trademarks and service marks of RIDE NATION. All rights in those trademarks and service marks are reserved to RIDE NATION.
COLLECTION OF INFORMATION
We collect personally identifiable information, such as names, postal addresses, email addresses, credit card information and dates of birth when customers create personal account profiles, which are necessary to book and participate in our classes. We use email addresses to maintain contact with you regarding your class schedules, account status and for general communication. We may, from time to time, send email to you alerting you to special events we may host or to acknowledge activities or milestones relevant to you. We do not, and will not, share with or sell your confidential information to third parties at any time. As email addresses are used to identify Customers, we do require that an email address be provided at sign-up.
It is important for you to protect yourself against unauthorized use of your password and access to your account, computer, tablet or phone (collectively, “Devices.”) If you use our website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your devices, and you agree to accept sole responsibility for all activities that occur under your account or password, including the purchase of goods and/or services. Please be sure to sign off when you are finished using a shared computer. Our system does not enforce restrictions on passwords or require the changing of passwords at regular intervals. Therefore, we highly recommend that you create and use passwords that are not easily guessed or intuited. Using combinations of letters, numbers, and symbols and avoiding the use of proper names, birthdays can help protect your account’s safety.
Credit card transactions made on our website or in person at our facility are transmitted to our merchant gateway, via a secure Internet link. We do not store any credit card or personal information locally, and we only see the last four digits of your credit card. Our business platform and website are operated and managed by a third party with specific expertise in the management of boutique fitness venues. This service provider, along with any of its hosting providers, utilizes industry-standard products, procedures, and tools to safeguard personal information as well as the integrity of their systems. We have no direct or indirect control over the systems, policies, tools or personnel utilized by our service providers.
Only authorized employees, representative agents, and contractors who have agreed to keep information secure and confidential have access to personally identifiable information. None of these parties is allowed to use confidential information for any purpose other than for serving customers or assisting us in monitoring the performance of our business. All emails and newsletters from this site allow you to opt out of future marketing mailings.
We reserve the right to refuse account creation, terminate accounts, remove or edit content or cancel orders in our sole discretion. When you visit our website or send emails to us, you are communicating with us electronically, and, therefore consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
1. Refund of Retail Items: Return policy is 15 days (from date of purchase), for store credit or exchange only. Product must be in original packaging, new/unused and with receipt.
2. Refund of Packages & Credit: No refund on packages, in full or part. However we will offer a one time injury/illness freeze with a doctors note and start/end date. Exceptions: Permanent Disability (requires medical note saying why they cannot ever participate in cycling again) or Death of Account Holder (requires copy of the death certificate).
FREEZING OR TRANSFERING
Series Freezes: allowed 2 times per calendar year (e.g. from January 1 to December 31). Length per freeze not to exceed 30 calendar days.
Sharing of Credit: Series can be shared with up to 5 individuals only. More than 5 at Ride Nation discretion.
PURCHASES OF CLASSES, PACKAGES, AND MERCHANDISE
Our website delineates the current class and package options available for our classes and in order to reserve a class, you must first purchase a single class, a package of classes, or a monthly unlimited contract. Once you have credit/credits in your account, you may reserve. If you are new to RIDE NATION, you can sign-up online to make a purchase or if you are an existing customer, sign-in to make a purchase. Pricing is subject to change without notice, and prices listed on the website shall be applicable once posted. Classes and packages must be used within the specified time periods noted at the time of purchase. We may extend packages via a “grace period” but we are under no obligation to do so. Our email system is programmed to send you reminder emails in advance of a package’s expiration, but we are not responsible for any failure of reminder emails to reach you due to system malfunction, transmission errors, SPAM filters, etc.
Packages are not transferrable or shareable in any situation. If you are bringing a guest, your guest must create an account with us and accept these Terms and Conditions. Your account will be debited for the number of guests in attendance as well as your own class.
We sell various items of clothing and accessories at our location. We accept returns of merchandise within 14 days of purchase for store credit or exchange. We do not offer cash refunds. Items returned must be unworn or unused and complete with original tags and/or packaging. Allowances will be made for defective or damaged goods if brought to our attention with 14 days of purchase. Items purchased on sale or mark-down are not returnable.
We accept MasterCard, Visa, and cash. Your credit or debit card will be charged for your order when you book your bike. RIDE NATION will not process reservation charges that use an incorrect, expired, or over-the-limit credit card. If you fail to pay any fees or charges when due, services or privileges may be suspended or terminated. You shall be fully responsible and liable for any fees, including attorneys’ fees and collection fees, that RIDE NATION may incur in its efforts to collect any unpaid funds from you.
Though RIDE NATION uses reasonable efforts to ensure otherwise, this website may contain typographical errors or other inaccuracies and may not be complete or current. RIDE NATION reserves the right to correct any errors, inaccuracies, or omissions, including the right to correct errors an order has been submitted and to change or update information at any time without prior notice.
In order to provide the greatest access to classes for our clients and in the interest of fairness, we enforce a strict cancelation policy. By accepting these Terms and Conditions, you acknowledge that you have read and understood Our Cancelation Policy.
In order to cancel a RIDE NATION class and avoid losing a credit, you must cancel at least 6 hours prior to your scheduled class to avoid losing a class credit. You may cancel online, by calling the studio directly at +973 17484828 to alert a staff member or by emailing the studio at email@example.com. The class will be returned to your account to be used at a future date if cancelled before 6h. If you have our unlimited package and you cancel within 6 hours of your scheduled class (late cancel) or you no-show, you will be charged 8BD.
If you have not checked-in 3 minutes prior to the start of class, your bike will be released to a rider on the waiting list. If you are running late, please call to let us know and we will hold your spot for up to 5 minutes after the start of class.
We understand life gets crazy, but in order to comply with our high safety standard and maintain the experience of other riders if you arrive more than 5 minutes late, you will be considered a no-show, and you won't be permitted to attend the class, resulting in a loss of credit.
You must be at least 18 years of age to book a class at our facility. For persons between the ages of 16 – 17 that meet the 4′ 10″ (125cm) height requirement, it is required written permission from a parent or guardian, as acknowledged in our Waiver and Release for persons under the age of 18, provided below. Minors on or under the age of 16 must be accompanied by an adult in class. In all cases, a parent or legal guardian must sign a minor liability waiver and release in person in order for you to participate.
For classes specifically offered to persons under the age of 16, such restrictions do not apply.
Our classes are designed to require intense physical exertion and demanding cardiovascular effort. Participants should be aware that temperatures in the Studios may rise despite the operation of our environmental systems. We recommend that you bring or purchase a bottle(s) to hold water or other hydrating beverages for use in class. We also suggest that you consult with your health care provider before undertaking our or any other forms of strenuous exercise. If at any time in a class you experience difficulty breathing, pain or other symptoms inconsistent with strenuous exercise, STOP IMMEDIATELY and notify an instructor or staff member at once.
Our classes are set to music that may be played at high volumes. If you are sensitive loud music, we offer foam ear protection in the studio free of charge for your use. Some of the music played during classes may contain explicit language. If this is a concern to you, we request that you check with your instructor prior to class to understand the nature and amount of language. Classes offered exclusively to persons under the age of 18 will not contain any explicit music.
If you must leave early, please inform your instructor before the class begins, and if possible, please book a bike near the door so as to minimize any potential disturbance to others.
WAIVER AND RELEASE
By signing up for and/or attending RIDE NATION Indoor Cycling & Fitness classes, activities or other programs and using our premises, facilities and equipment (collectively Classes and Facilities) you hereby agree that there are certain inherent risks and dangers in indoor cycling and exercise in general as well as the equipment used in association with the Classes and Facilities. In consideration for being allowed to participate in and access the Classes and Facilities provided by us, in addition to the payment of any fee or charge, you hereby agree to assume full responsibility for any and all injuries or damage that are sustained or aggravated by you in relation to the Classes and Facilities, waive, release and forever discharge RIDE NATION Indoor Cycling & Fitness, its officers, agents, contractors, employees, representatives and all others, including successors, from any and all responsibility, claims, rights, causes of action, and/or liability from injuries or damages to your person or property resulting from participation in and use of the Classes and Facilities, and represent that you have no medical or physical condition which would prevent you from attending and or using any of RIDE NATION’s Classes or Facilities and/or put you in any physical or medical danger, and have not been instructed by a physician not to do so.
Further, you agree that you shall comply with all stated and customary terms, posted safety signs, rules, and verbal instructions provided by RIDE NATION staff as conditions for participation in any Class, party, special event and/or all other programs at RIDE NATION.
We hereby advise you that individuals with any chronic disabilities or conditions are at risk in participating in or using RIDE NATION’s Classes and Facilities, and we advise you against doing so. In addition, if, in the opinion of RIDE NATION’s staff, you would be at physical risk participating in or using our Classes or Facilities, you will be denied access to RIDE NATION and its Classes and Facilities until you furnish us with an opinion letter from your medical doctor, at your sole cost and expense, specifically addressing RIDE NATION’s concerns and stating that our concerns are unfounded. If you decline to obtain such a letter, you will not be permitted to participate in or use the Classes and Facilities of RIDE NATION. We reserve the right to refuse service at our discretion.
You are aware that there are inherent risks associated with physical activities. Some of these risks cannot be eliminated regardless of the care taken to avoid injuries. You yourself and your respective heirs, assigns, administrators, personal representatives and next of kin hereby release and hold harmless RIDE NATION and its affiliates, directors, officers, contractors, agents, and employees (collectively, “RIDE NATION,”) other participants and sponsoring agencies from and against any and all claims, injuries, liabilities or damages arising out of or related to the participation in or use of any or all of the Classes and Facilities. Specifically, you agree to release RIDE NATION from any and all claims, actions, suits, procedures, costs, expenses, damages and liabilities arising out of or related to the participation in or use of any and all of the Classes and Facilities. You have read this Waiver and Release and assumption of risk and indemnity agreement fully and understand its terms and understand that you are giving up substantial rights, including your right to sue. You acknowledge that you are signing this Waiver and Release freely and voluntarily and intend by your acceptance of these terms to be a free and unconditional release of all liability to the greatest extent allowed by the law. The term of this Waiver and Release is indefinite.
ADDITIONAL WAIVER AND RELEASE FOR PERSONS UNDER
THE AGE OF 18
Before persons under the age of 18 may participate in or utilize RIDE NATION’s Classes and Facilities, such person(s) are required to obtain from a parent or legal guardian consent to the following Waiver and Release. The consent shall be in the form of written communication signed by the parent or legal guardian. RIDE NATION is under no obligation to verify the identity and relationship to the minor of the parent or legal guardian.
In consideration of being allowed to enter into the area and or participate in any class, event, party or other programs at RIDE NATION, the undersigned, on behalf of the participant identified as a minor, acknowledges, appreciates and agrees to the following conditions:
You represent that you are the parent or legal guardian of the minor participant. You agree that the minor participant for whom you are responsible shall comply with all stated and customary terms, posted safety signs, rules, and verbal instructions provided by the RIDE NATION staff as conditions for participation in any class, special event, party and/or other programs at RIDE NATION. You are aware that there are inherent risks associated with physical activities. Some of these risks cannot be eliminated regardless of the care taken to avoid injuries. You yourself and for the minor participant for who you are responsible, and your respective heirs, assigns, administrators, personal representatives and next of kin hereby release and hold harmless RIDE NATION and its affiliates, directors, officers, contractors, agents, and employees (collectively, “RIDE NATION,”) other participants and sponsoring agencies from and against any and all claims, injuries, liabilities or damages arising out of or related to the participation in or use of any or all of the Classes and Facilities. Specifically, you agree to release RIDE NATION from any and all claims, actions, suits, procedures, costs, expenses, damages and liabilities arising out of or related to the participation in or use of any and all of the Classes and Facilities. You have read this Waiver and Release and assumption of risk and indemnity agreement fully and understand its terms and understand that you are giving up substantial rights, including your right to sue. You acknowledge that you are signing this Waiver and Release freely and voluntarily and intend by your acceptance of these terms to be a free and unconditional release of all liability to the greatest extent allowed by the law. The term of this Waiver and Release is indefinite unless withdrawn by the parent or legal guardian of the minor.
INTELLECTUAL PROPERTY RIGHTS
The logos, marks, design, colors, look-and-feel, and organization of our website are copyrighted by RIDE NATION, and its successor or assignees. The use of the website is granted to visitors seeking information about our services, classes, and programs or to purchase/make class reservations. The printing of our website is permitted for the purpose of seeking information in an off-line setting. No portion of our website may be copied or reproduced, and the use of our logo, marks, and name by any third party is a violation of our copyright unless the user has obtained written permission from us. We may use the names and marks of third parties on our website. Those names and marks are the property of their respective owners.
Our class names, formats, methodologies and content are also copyrighted.
THIRD PARTY LINKS
This website provides links to third party websites, including social media websites such as Facebook®, Twitter®, Instagram®, and other websites with content we believe may interest our customers. Please note that you use these third-party websites at your own risk. RIDE NATION has no control over the content or operations of these third-party websites and shall have no responsibility for and disclaims all liability related to your interactions with any third-party websites you access through links on RIDE NATION’s website.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
RIDE NATION provides this website, its contents, and all products, services, and information provided herein on an “as is” basis. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS WEBSITE AND ANY PRODUCT OR SERVICE PURCHASED BY YOU FROM THIS WEBSITE OR OTHERWISE RECEIVED FROM RIDE NATION IS AT YOUR SOLE RISK. WITH RESPECT TO THIS WEBSITE, THE INFORMATION PROVIDED ON THIS WEBSITE, AND THE PRODUCTS OR SERVICES SOLD THROUGH THIS WEBSITE, RIDE NATION EXPRESSLY DISCLAIMS WARRANTIES OF EVERY KIND, EXPRESS AND IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY FOR INFORMATION, SERVICES, QUIET ENJOYMENT, OR PRODUCTS PROVIDED THROUGH OR IN CONNECTION WITH THIS WEBSITE AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE.
RIDE NATION DOES NOT REPRESENT OR WARRANT THAT THE FUNCTIONS OF THIS WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL RIDE NATION, ITS EMPLOYEES, AFFILIATES OR ANY OTHER PARTIES INVOLVED IN CREATING, DELIVERING, PROMOTING, OR SELLING THE WEBSITE OR THE SERVICES SOLD THROUGH THE WEBSITE BE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM: THE USE OF, OR THE INABILITY TO USE, THE INFORMATION OR FUNCTIONS OF THIS SITE, EVEN IF RIDE NATION OR ITS AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; OR THE USE OR MISUSE OF A PRODUCT PURCHASED THROUGH THIS WEBSITE.
Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. IN NO EVENT SHALL RIDE NATION’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT, OR OTHERWISE) EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR PRODUCTS PURCHASED THROUGH THIS WEBSITE.
CHOICE OF LAW, WAIVER, AND CLAIMS
This Agreement shall be governed by the laws of Bahrain without regard to its conflict of law provisions. Moreover, by purchasing products or services from RIDE NATION, you agree that the offer and sale of such products or services takes place in and will be governed by the laws of Bahrain. You also agree that any legal or equitable claim arising from your use of the website and/or your purchase of products or services must be brought in the courts located in Bahrain, and you consent to the exclusive jurisdiction of and venue in such courts. RIDE NATION’s failure to exercise or enforce any right or provision of the Agreement will not be deemed to be a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in this provision, and the other provisions of this Agreement remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of this website or products purchased through this website must be filed within one (1) year after such claim or cause of action arose or be forever barred.
Any controversy or claim arising out of or relating to this Agreement or use of the Services will be settled by binding arbitration in accordance with the commercial arbitration rules of Bahrain. Any such controversy or claim must be arbitrated on an individual basis and must not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration must be conducted in Bahrain, and judgment on the arbitration award may be entered into any court having jurisdiction thereof. Either party to this Agreement may seek any interim or preliminary relief from a court of competent jurisdiction in Bahrain, as necessary to protect its rights or property.
WHOLE AGREEMENT AND AMENDMENT
This Agreement constitutes the entire agreement between you and RIDE NATION with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. RIDE NATION may amend or modify this Agreement at any time by posting the new terms on its website. This Agreement may not be otherwise amended except in a written document signed by you and RIDE NATION.
THIS AGREEMENT WAS LAST REVISED ON may 12, 2019.